KYOGO! PRIVACY POLICY

Last updated June 07, 2025

This Privacy Notice for Joe Wood ("we", "us", or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Download and use our mobile application (Kyogo!) or any other application of ours that links to this Privacy Notice.

• Use Kyogo!, a mobile application that teaches you Japanese.

• Engage with us in other related ways, including any sales, marketing, or events.

  
  

  
  

  ‌QUESTIONS AND CONCERNS

  Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at kyogo@joeatethebeans.dev.

  
  

  
  

  ‌SUMMARY OF KEY POINTS

  This summary provides key points from our Privacy Notice, but you can find more details about each topic by following the links or using our table of contents.

• What personal information do we process?

  When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

  
  

• Do we process any sensitive personal information?

  No, we do not process sensitive personal information.

  
  

• Do we collect any information from third parties?

  No, we do not collect any information from third parties.

  
  

• How do we process your information?

  We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.

• When and with whom do we share personal information?

  We may share information in specific situations and with specific third parties.

  
  

• What are your rights?

  Depending on your geographic location, applicable privacy laws may grant you certain rights regarding your personal information.

  
  

• How do you exercise your rights?

You can contact us at kyogo@joeatethebeans.dev to exercise your rights.

To read the full details, please refer to the full Privacy Notice.

1. ‌WHAT INFORMATION DO WE COLLECT?

   In Short: We collect personal information that you provide to us.

   
   

   We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or when you contact us.

   • Sensitive Information: We do not process sensitive information.

   • Payment Data: We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by RevenueCat. You may find their privacy notice here: https://www.revenuecat.com/privacy.

   • Google API: Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

     All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

     
     

     
     

2. ‌HOW DO WE PROCESS YOUR INFORMATION?

   In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

   We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

   • To facilitate account creation and authentication and manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

   • To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.

   • To respond to user inquiries and offer support. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

   • To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.

   • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges.

   • To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.

   • To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

   • To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

   • To enforce our terms, conditions, and policies for business, legal, and contractual reasons.

   • To comply with legal and regulatory requirements. We may process your information to comply with our legal obligations, respond to legal requests, and prevent harm.

   • To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

     
     

     
     

3. ‌WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

   In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

   ‌If you are located in the EU or UK, this section applies to you:

   
   

   The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:

   • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

   • Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request before entering into a contract.

   • Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your rights and freedoms.

   • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as cooperating with a law enforcement body, regulatory agency, or to disclose your information as evidence in litigation.

   • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or those of a third party, such as situations involving potential threats to the safety of any person.

     ‌If you are located in Canada, this section applies to you:

     
     

     We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

     In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

   • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.

   • For investigations and fraud detection and prevention.

   • For business transactions, provided certain conditions are met.

   • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.

   • For identifying injured, ill, or deceased persons and communicating with next of kin.

   • If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse.

   • If it is reasonable to expect collection and use with consent would compromise the availability or accuracy of the information and the collection is necessary for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.

   • If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.

   • If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.

   • If the collection is solely for journalistic, artistic, or literary purposes.

   • If the information is publicly available and is specified by the regulations.

     
     

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

   In Short: We may share information in specific situations described in this section and/or with the following third parties.

   We may need to share your personal information in the following situations:

   
   

   • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

   • Legal Compliance. We may disclose your information where we are legally required to do so to comply with applicable law, government requests, judicial proceedings, court orders, or legal processes, such as in response to a court order or subpoena.

   • Vital Interests and Legal Rights. We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation in which we are involved.

   • Vendors, Consultants, and Other Third-Party Service Providers. We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

   • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

   • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

   • Other Users. When you share personal information (for example, by posting comments, contributions, or other content to the Services), such personal information may be viewed by all users and may be publicly distributed outside the Services in perpetuity.

     We will not sell or rent your personal information to third parties for their own marketing purposes.

     
     

     
     

5. ‌HOW LONG DO WE KEEP YOUR INFORMATION?

   In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

   We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

   When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

   
   

   
   

6. ‌DO WE COLLECT INFORMATION FROM MINORS?

   In Short: We do not knowingly collect data from or market to children under 18 years of age.

   
   

   We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of a minor and consent to such minor dependent’s use of the Services.

   If we learn that personal information from users under 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at kyogo@joeatethebeans.dev.

   
   

   
   

7. ‌WHAT ARE YOUR PRIVACY RIGHTS?

   In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.

   In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to:

   • Request access to and obtain a copy of your personal information.

   • Request rectification or erasure of your personal information.

   • Restrict the processing of your personal information.

   • Request data portability (if applicable).

   • Object to the processing of your personal information.

   • Not be subject to automated decision-making, including profiling.

     
     

     In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"

     We will consider and act upon any request in accordance with applicable data protection laws.

     
     

     If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

     If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

     ‌Withdrawing your consent:

     
     

     If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can do so by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"

     However, withdrawing consent will not affect the lawfulness of processing conducted before its withdrawal, nor will it affect processing based on other lawful grounds.

     If you have questions or comments about your privacy rights, you may email us at kyogo@joeatethebeans.dev.

     
     

     
     

8. ‌CONTROLS FOR DO-NOT-TRACK FEATURES

   Most web browsers and some mobile operating systems and mobile applications include a

   Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

   At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

   If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

   
   

   
   

9. ‌DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

   In Short: If you are a resident of certain U.S. states, you may have specific rights regarding access to and control over your personal information.

   Residents of certain U.S. states may have rights under applicable data protection laws, including the right to:

   • Know whether we are processing your personal data.

   • Access your personal data.

   • Correct inaccuracies in your personal data.

   • Request the deletion of your personal data.

   • Obtain a copy of the personal data you previously shared with us.

   • Opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

   • Not be discriminated against for exercising your privacy rights.

     
     

     ‌How to Exercise Your Rights:

     
     

     To exercise these rights, you can contact us by emailing kyogo@joeatethebeans.dev or using the contact details at the bottom of this document.

     Under certain U.S. state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.

     ‌Request Verification:

     
     

     Upon receiving your request, we will need to verify your identity to determine that you are the person whose data we hold. We will only use personal information provided in your request to verify your identity or authority to make the request.

     If we cannot verify your identity with the information already maintained by us, we may request additional information for security or fraud-prevention purposes. If you submit the request through an authorized agent, we may require additional documentation to verify your identity and authorization.

     
     

     
     

10. ‌DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

    In Short: You may have additional rights based on the country you reside in.

    
    

    ‌Australia and New Zealand:

    
    

    We collect and process your personal information under the obligations and conditions set by

    Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020.

    
    

    This Privacy Notice satisfies the notice requirements defined in both Privacy Acts, including:

    
    

    • What personal information we collect from you.

    • The sources from which we collect it.

    • The purposes for which we collect it.

    • The other recipients of your personal information.

      
      

      If you do not wish to provide the personal information necessary for the stated purposes, it may affect our ability to:

    • Offer you the products or services you request.

    • Respond to or help with your inquiries.

      
      

      At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us using the details provided in "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"

      If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the Office of the Australian Information Commissioner or the Office of the New Zealand Privacy Commissioner.

      ‌Republic of South Africa:

      
      

      At any time, you have the right to request access to or correction of your personal information. You can make such a request by contacting us using the details provided in "HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?"

      If you are unsatisfied with how we address your complaint regarding the processing of your personal information, you can contact the South African Information Regulator at:

    • General inquiries: enquiries@inforegulator.org.za

    • Complaints: PAIAComplaints@inforegulator.org.za

      /POPIAComplaints@inforegulator.org.za

      
      

      
      

11. ‌DO WE MAKE UPDATES TO THIS NOTICE?

    In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

    
    

    We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Notice.

    We encourage you to review this Privacy Notice frequently to stay informed about how we are protecting your information.

    
    

12. ‌HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

    If you have questions or comments about this Privacy Notice, you may contact us by email or by mail at:

    Joe Wood

    95 Park Street

    Cleethorpes, North East Lincolnshire DN35 7NB England

    Email: kyogo@joeatethebeans.dev

    
    

    
    

13. ‌HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, request details about how we have processed it, correct inaccuracies, or request deletion of your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law.

To request to review, update, or delete your personal information, please contact us at: kyogo@joeatethebeans.dev.